Techies4tech.ai is hiring a Field Services Lead at the mid level to support and coordinate field-based IT service delivery. This role centers on IT operations and field operations, with a strong need for bilingual communication in English and French. The position contributes to reliable day-to-day service execution and effective support across onsite environments.
• IT Operations experience — target L6 (Prof), must-have • • Bilingual English & French – Mandatory — target L6 (Prof), must-have • • Field Operations — target L6 (Prof), must-have • • L2 Deskside Support — target L6 (Prof), nice-to-have • • Dispatch Operations — target L6 (Prof), nice-to-have • • Asset & Logistics Management — target L6 (Prof), nice-to-have • Working AI leverage — observed and scored, never assumed • 8–10 years of relevant experience
Lead and support field service activities across onsite environments, with a focus on consistent IT operations and field operations execution. Communicate in both English and French as part of day-to-day coordination and support. Help organize and oversee field-based work, and contribute to smooth handling of deskside support, dispatch-related activity, and asset and logistics processes where applicable.
This position is for US based clients.
This role offers the opportunity to contribute directly to field service delivery through hands-on operational leadership and bilingual support. It is a strong fit for someone who wants to work across IT operations and field operations while helping maintain effective onsite service execution. The scope also offers exposure to adjacent service areas such as deskside support, dispatch operations, and asset and logistics management.
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